Shipping

H-deux Suiso S.A.S. shipping policy :

The Shipping policy is one of H-deux Suiso S.A.S. Customer Service strongest point.

Our European Shipments are driven by a Team of professionals in logistic specialized in E-commerce.  

Parcel deliveries through La Poste can either be made by the main service, called Colissimo, or by an express service called Chronopost.

 

Both Colissimo and Chronopost offer a national as well as an international service.

 

Delivery Time in business days : 

 

  • Australia from 5 to 9 days

  • Austria from 3 to 4 days

  • Belgium from 3 to 4 days

  • Bulgaria from 5 to 7 days

  • Canada from 6 to 10 days

  • China from 5 to 10 days

  • Croatia from 4 to 7 days

  • Cyprus from 5 to 8 days

  • Czech Republic from 4 to 5 days

  • Denmark from 4 to 5 days

  • Estonia from 6 to 7 days

  • France 2 days

  • Finland from 4 to 5 days

  • Germany from 3 to 5 days

  • Greece from 5 to 7 days

  • Hong Kong from 5 to 7 days

  • Hungary from 5 to 6 days

  • Iceland from 4 to 5 days

  • Ireland from 4 to 5 days

  • Italy from 3 to 5 days

  • Latvia from 6 to 7 days

  • Lithuania from 5 to 6 days

  • luxembourg from 3 to 4 days

  • Malta from 4 to 5 days

  • Netherlands from 3 to 4 days

  • Norway from 6 to 7 days

  • Poland from 5 to 6 days

  • Portugal from 4 to 9 days

  • Romania from 4 to 6 days

  • Singapore from 5 to 6 days

  • Slovakia from 4 to 5 days

  • Slovenia from 5 to 6 days

  • South Korea from 5 to 7 days

  • Spain from 3 to 7 days

  • Sweden from 4 to 6 days

  • Swiss from 3 to 4 days

  • Thailand from 5 to 8 days

  • United Kingdom from 3 to 5 days

  • USA from 5 to 8 days

  • Vietnam from 5 to 8 days

 

Order Tracking and delivery : 

Once you have made the checkout and paid your order,  We prepare it and ship it to you the next business day.

https://www.laposte.fr/particulier/outils/en/track-a-parcel

 

Services and benefits of the H-deux Suiso S.A.S.’s Logistic:

  • Secure: Every shipping mode comes with a Tracking Number and an insurance

  • Competitive prices:  Our Shipment’s fees are competitive and we offer Free Shipping for all orders above 150€.

  • Fast: The standard delivery time is 2 to 5 days on most part of European Countries.

  • Service: Dedicated customer advisers are available if you have any question on shipping costs on your order.​

 

Important notice: 

Please be aware that depending on your location, Import Duties may be charged by your local customs authorities. If these charges are not paid at the arrival of the orders, all parcels will automatically be returned to our warehouse.

H-deux Suiso S.A.S. will not in any case:

- Be responsible for these related costs.

- Refund a customer that would have refused to pay for these related costs.

Custom duties and all associated taxes and costs are exclusively at Customers’ charge. These charges will have to be paid by the Customer to the shipping company or the local customs authority, upon arrival/receipt of the goods. 

 

Customer Service:

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